Answers to your questions

Welcome to Heidi's Charming Crafts, where every piece is made with love and attention to detail. We understand you might have some questions about our unique handmade items or how to shop with us. We've gathered the most common inquiries here to help you find the information you need quickly and easily.

Contact

7 granville road
ME12 1QL Sheerness

Opening Hours

Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed

Contact

(555) 555-5555

heidi201818@outlook.com

Socials

Frequently asked questions

Here you will find answers to the most common questions our customers ask about our handcrafted jewellery, handbags, snowglobes, bracelets, keyrings, and beaded pens. We've made it easy to find information on custom orders, payment, delivery, and how to get in touch with us.

Do you accept custom orders?
Yes, we love creating bespoke items just for you! You can find more details and submit your request on our Custom Orders page.

How can I contact you about your products?
You can reach us directly via email at [[email]] or by phone at [[phonenumber]]. We aim to respond to all inquiries within 24 hours.

How can I pay for my order?
You can securely pay for your order directly through our website using various payment methods, including major credit/debit cards and PayPal.

Got more questions?

If you haven't found the answer you're looking for, please don't hesitate to get in touch. We are always happy to help and ensure your experience with Heidi's Charming Crafts is as delightful as our creations.